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Refund & Cancellation Policy

Refund & Cancellation Policy

1. Cancellation Policy

  • Orders can be cancelled within 24 hours of placing the order.
  • Once the artwork is shipped or production has started, cancellation is not allowed.

2. Refund Policy

  • Refunds are applicable only in the following cases:
    • You receive a damaged product
    • You receive the wrong artwork
  • To request a refund, contact us within 48 hours of delivery with:
    • Order details
    • Clear photos/videos of the issue

3. Non-Refundable Items

  • Customized or personalized paintings
  • Items purchased during sale or special offers

4. Refund Process

  • Once approved, refunds will be processed within 5–7 business days to the original payment method.
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